Know the cost, get agreed price service at HAE Rockhampton

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Agreed Price, Fixed Price, Capped Price Service. Confused?

Highway Auto Rockhampton offers Fully transparent pricing - you know the cost when you book in. Your car will get everything it needs, no shortcuts at HAE

Highway Auto (HAE) servicing Rockhampton motorists since 1966. Car Mechanics, 4WD Mechanics, Aircon Mechanics, Auto Electricians. Brake specialist Mechanics. Better, Fast and cheaper with lifetime quality guarantee.

Highway Auto's agreed Price system requires no contract, unlike the many Capped and fixed Price advertisements. Thankfully the HAE Agreed Price system guarantees your car gets everything it should have. So yes, you get what you pay for and that's all you pay with the HAE Agreed Price Service with a quality guarantee.

After all, servicing your Car is about preventative maintenance or paying for something not to happen.

Remember, your new car warranty does not cover wear or mistreatment. Therefore, any warranty claim will be refused if the oils, fluids, and replacement parts used in your car's service cause wear or damage.

What Is The Cost Of A Car Service?

Several elements affect the cost of a car service, including the make and model of the vehicle, distance travelled, and the period since its last service. The average cost ranges from $160 to $700. Highway Auto Rockhampton inspects your vehicle first to ensure nothing is missed, and we are not charging you for things that don’t need to be done. That aside, we can then agree on a price that covers what needs to be done. So there will be no suprises when you pick up your vehicle. That is our agreed price.

There Is A Risk With Capped Price Servicing!

We take notice when the ACCC steps in to slow the flow of car dealerships cheating car servicing customers, you know it's time to look for yourself and be cautious about with whom you entrust your new car services.

HAE Free Customer Support Services
Capped price servicing is where you pay the contract price, but does your car get everything it should have? Are the engine oil and oil filters Premium quality? Is the brake fluid changed before two years have gone by? Is the engine coolant premium long life, or a super cheap special?

New Car Dealer Monopoly Ends You are Free to Choose, See Report From CHOICE.

Are you confused about capped price servicing Rockhampton

Locked-In Pricing For Car Servicing is Potentially Dangerous

The service provider will never lose out, but the vehicle in for its service may well miss out.

Car dealerships throughout Australia hit on a scheme whereby you signed up for a long-term servicing contract at that emotional time of signing up for your brand-new car. So it seems reasonable to know how much you will pay for that vehicle’s servicing.

Here is the trap. In a word, the variables. The correct vehicle maintenance requirements vary with (1.) Type of usage, (2.) Distance travelled, (3.) Elapsed time since the last service.

The car dealership has locked you into a set price regardless of the variables. Will that dealership supply premium oils, fluids, and other wear-prone items if their total exceeds the contract price?

Capped price servicing assures the provider of high-profit margins it does not guarantee the car owner the vehicle is getting the very best care.

SURVEY: Agreed Price, Fixed Price, Capped Price Service.

Participating car owners were asked these questions:

1.) Do you know that a capped-price service does not cover worn items like brakes?

2.) Do you know that a five-year brake fluid change replaces the recommended two-year fluid change?

3.) Do you know that a diesel-powered vehicle requires more services than a petrol one?

4.) Do you know that failure to change engine coolant at two years may contribute to a blown head gasket?

5.) Do you know brake fluid, when aged, is corrosive and must be changed within two years

While common sense would suggest that all the items the car manufacturer specifies at each service would be covered under a fixed-price or capped price service plan, this is typically not the case, as including everything that should be done at every service often holds no financial benefits for the car dealer service centre.

Highway Auto Rockhampton mechanics and technicians look at the whole Car to ensure no concealed faults are present. This approach presents the best chance of fixing it once and correctly, and that’s why we can offer a lifetime quality guarantee*.

HAE services are much cheaper than the car dealers with no compromise of your new car warranty using only premium quality materials and fluids.

Highway Auto Rockhampton is a specialist automotive repairer celebrating 56 years of trusted service. Mechanical, Electrics, Aircon, Brakes, Caravan Solar & Brakes, Vehicle Inspections, pre-purchase inspections and New Car Servicing.
Know the cost, get agreed price service at HAE Rockhampton

The Mechanics of a Full-Service Engine Oil Change Rockhampton

Using cheap or inappropriate motor oil will destroy your Car's engine in a short time. At Highway Auto Rockhampton, we use premium products and superior oil equal to and often exceeding manufacturers' specifications.

According to the ACCC, Car dealers made an estimated $64 billion profit in the most recent financial year, with the repair and servicing sectors contributing $24.8 billion. Do you know which quality engine oil is being used at car dealerships?

Have your new Car serviced at Highway Auto, inspect the premium grade oil to be used in your vehicle, and know that your high quality services come before profit at HAE.

When to change your oil? Most manufacturers recommend that you have your oil and filters changed every 5,000km to 10,000km or every six months - whichever comes first. But there are certain times where you might wish to change your oil and filters more frequently. Driving in particularly dusty or wet conditions can be harder on your engine, as can short, frequent trips and high-speed driving in hot weather.

Older cars with less efficient engines usually require more frequent servicing, and you might also want to get your oil changed more often if you regularly use your vehicle for towing or to carry heavy loads.

Mechanics Now and Pay Later


Car Repairs Interest Free Flexible Easy Payment Options

Fix it now and PAY LATER with our interest free easy payment options. Choose from HUMM PAY or ZIP PAY options to pay for your repairs and servicing over a period best suited to you.

Know the cost, get agreed price service at HAE Rockhampton

Capped Price Servicing Rorts at Car Dealerships

If you've heard of the term Capped Price Servicing, you should know that all you pay is per your agreement. What if an item required fixing and the mechanic's time was up? You guessed it; that thing wouldn't get fixed.

We don't want to pay more than we have to, but we want our vehicles appropriately serviced.

Therefore you get both deals at Highway Auto Rockhampton. First, the Car is inspected to ensure all is well and no hidden dangers lurk under the vehicle. Next, we quote you on the appropriate service, and that is all you pay.

Suppose you are locked into a long term Capped Price Service contract? Imagine: The cost of labour hikes through the roof, parts and oils and other inputs climb out of sight? Does the dealer stick to the agreed price or does he renegotiate your contract or do the easy way and skimp on oils and materials? Read more on the link below:
Capped Price Servicing and what you need to know.

Some of The Different Names For Car Services

Alternative names for vehicle services are MINOR SERVICE which is the basic building block for all vehicles services. Then there is MAJOR SERVICE as the name suggests a comprehensive and very necessary service. New car owners would be familiar with the dealer reference to LOGBOOK SERVICE where the manufacturer has set out a best case servicing program for a new vehicle.
Know the cost, get agreed price service at HAE Rockhampton

The benefits of using Highway Auto Mechanics for all your repairs and services:

  • 24,000kms or 24 month guarantee on new parts

  • Lifetime Quality guarantee*

  • We service all makes and models

  • Battery warranty is in accordance with the battery manufacturers terms and conditions

  • Qualified and experienced technicians

  • Agreed Price - You know costs upfront, with no hidden extras

  • We use only quality and reputable products

  • Quick and efficient customer personal service

  • Messaging service for reliable instant contact

We care about our customers and their vehicles. We offer warm, personalised service and are proud of our bright, fresh workshop. You also get a lifetime quality guarantee*.

Highway Auto's Mechanics offer you a complete range of automotive mechanical services: Cars, 4WD, SUV, Caravans and Motorhomes all with a lifetime quality guarantee*.

Cars are now more electronic than mechanical therefore the maintenance focus shifts to ensuring electronic systems are fit and well. This becomes a huge dollar saving over time when the right maintenance is carried out. This is a small sample of must do checks:

  • ECU Sensors & Cables

  • Battery Health

  • Battery Terminals

  • Alternator Output

  • Starter Motor Draw

  • Airflow Meter Function

  • Oxygen Sensor Output

  • Temperature Sensors

  • Drive Belt Condition

  • Throttle Sensor


All Services Quick Menus

MENU - Auto Air-conditioning MENU - Brakes. MENU - Vehicle Electrical Systems. MENU - Mechanics & Servicing. MENU - New Car Servicing MENU - Radiator & Cooling. MENU - Car & 4WD Servicing ANTI-THEFT Systems HUMM Pay -- Smart Payment Options Zip Pay -- Easy Payment Options Contact Us, Find Us, See Our Map, Get a Quote, Make a Booking

Highway Auto Mechanical, offer personal service and quality workmanship guaranteed* for life.

booking car servicing rockhampton For any of the above services or for any automotive repairs, Mechanical, Air-conditioning, Auto electrical, Cruise control, Caravan services, Bosch, Delkor and Century Batteries.

You can speak with Cathy or Steve who will talk you through any automotive service questions and advice; they are well-informed, patient, professionals. (07) 4926 1303

Contact Us, Find Us, Get a Quote, Make a Booking
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